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Good to know 

All you need or want to know during, before and after your stay


  • Balcony or terrace with a view
  • Bathroom with bathtub and/or shower
  • SuitePad
  • Nespresso coffee machine
  • Flat screen TV with radio
  • WIFI
  • Air conditioning
  • Minibar
  • Daily fresh fruits from our garden
  • Room safe
  • Non-smoking room
  • Accessories for your well-being (bathrobe, slippers and towels)
  • Pillow menu on request


  • Terrace or balcony with view to our park
  • Fax
  • Extra beds on request
  • Connecting doors to different room categories


For contemplation, relaxation and family time, itʼs essential to have time and space - and we have we have plenty of. Discover our 33 minute One Resort experiences ...

33 minute One Resort experiences


The Castello SPA&Beauty offers you relaxation, rest and recreation on an area of 2500m2. Let us pamper you from head to toe - book your desired treatments in advance.


The underground garage costs CHF 25 per day. Covered outdoor parking spaces are available free of charge.

10 free charging station for your e-car

Check-in & Check-out

Our rooms are guaranteed to be ready from 3.30 p.m. onwards on the day of arrival. Guests are requested to leave the room by 11.30 noon on the day of departure.



  • Your dog is also welcome
  • You will find unique walking possibilities right in the neighbourhood of the hotel all along the lake or the river Maggia
  • We are pleased to welcome your dog in your hotel room, in the sunbathing area next to the pool as well as at Cortile Barbarossa (outdoor part of the hotel bar)
  • Please note that dogs are not allowed in our park, at the beach, restaurants and SPA
  • Price per day is CHF 35.00 including food if needed


  • Clefs d'Or Concierges
  • Wellness pleasure on 2500 luxurious square meters
  • Complimentary participation in our fitness and wellness program
  • Complimentary Wi-Fi throughout the resort
  • Daily newspapers from around the world on order
  • Complimentary 33-minute "One Resort" experiences
  • Laundry service or dry cleaning
  • Ironing service on request
  • 24 hours room service
  • Wide range of sports activities e.g. tennis, water sports activities
  • Dogs are welcome in selected hotel rooms
  • International adapters
  • Baby phones
  • Child care in our kids club
  • Wheelchair
  • Free charging station for your e-car
  • Covered parking spaces
  • Bicycles
  • Reduced green fees for the golf courses of Locarno, Ascona and Losone

Extra Services on request: 

  • Airport transfer
  • Babysitter
  • Lunch at the Rustico del Sole
  • Flower bouquet for your loved ones, our florists will be happy to make a bouquet for you
  • Fly fishing
  • Tasting and guided tours at Terreni alla Maggia
  • Idyllic picnic in the middle of nature
  • Tennis lessons with our tennis instructor
  • Day trips in the region


The Living Circle – is a hand-picked group of first-class hotels and restaurants in incomparably beautiful locations, run by dedicated hosts. Rice, vegetables, fruit and a whole array of exquisite products – including wine, of course – is whisked fresh from our own farms directly to your table. That is how we define luxury. That is The Living Circle – luxury fed by nature.

Discover The Living Circle website